Where do I get tickets?
You can get tickets through The Bourbon Theatre Box Office or through TicketWeb. Box Office hours are Tuesday through Friday: 11 a.m. – 5 p.m. and during any show. Save a couple bucks by stopping in to the box office and save on service charges! Plus, you never know what perks you may receive by stopping in!
How do I get a refund?
All refunds can be done through the point of purchase, whether that is TicketWeb or through the Bourbon Theatre Box Office.
Are there age restrictions?
All shows at the Bourbon are 18 and up unless otherwise noted. Sometimes we have all ages and sometimes shows are 21 and up. Check the individual show listings for specific details.
* If a show is not all ages, you may still attend when you are under 18 if you are accompanied by a parent or legal guardian.
I bought my tickets online, but I didn’t get a ticket to print?
All tickets purchased online are will call only. This means your name will be on our will call list at the door, so no physical ticket is needed. If you wish to have a ticket regardless, you may come to our box office and have your tickets printed.
I got a wristband when I came into the Bourbon, do I need to keep it on?
You must keep your wristband on throughout the entire show! We do this to allow you to go in and out of the venue. It also allows our staff to know who is supposed to be here and who is not. If you leave and plan on coming back, keep that wristband on!
What does the $2 minor fee mean?
Anyone that comes to the show that is under 21 will be charged a $2 fee at the door on select shows.
Do I need an ID?
All shows require that you have a valid, non-expired I.D. (Yes, even if you are 18!) We accept identification in the form of: State Drivers License, State Identification Card, Military I.D., or Passport. Taking a picture does not work!
What forms of payment do you accept?
We accept cash or card on all pre-sale tickets. The day of a show, we only accept cash payments for admittance to the show. Once in, both bars accept cash or card. Always remember to tip your bartenders!
Can I leave and come back?
Of course! That is why we wristband you! As long as you have the correct wristband, you won’t have any problem coming and going as you please. Also, leave the wristband ON! If we see you without one, you may be asked to leave, or get a new one, or do an embarrassing dance… Who knows!
*Select shows require that there is no re-entry for minors. For these shows, anyone under 21 is not allowed to leave the venue and return, including the beer garden!
I have a band and we want to play a show at The Bourbon. What do I do?
Email us at email@example.com
Can I drink at The Bourbon?
Sure! If you are 21 or older, enjoy all of our amazing craft cocktails. If you are under 21, grab yourself a coke! Don’t forget, bring your I.D.!
What are your hours?
Because of the nature of our shows, we do not have set day-to-day hours. However, The box office is open Tuesday through Friday.
Can I drink outside?
All depends on the show! We have signs that clearly mark that evening where you can drink. Just look for the sign that reads “no drinks beyond this point” and you will know where those drinks must stop! Did we mention to bring your I.D.?
How do I find out about your upcoming events?
Check out our facebook page as well as our website! You can even sign up for our mailing list right at the top of this website, or call us anytime and see what shenanigans we are up to!
Can I bring my bag into the venue?
As a general rule, most shows we do not allow large bags into the venue. This is a general rule as a whole to ensure the safety of our patrons. We want everyone to have a great time, while maintaining a safe environment.